We provide a store-and-forward teledermatology service for New Zealand doctors. Referrals can be sent using SR Referrals directly from your patient management system or via the SR portal.

We provide advice for common skin issues including acne, rosacea, eczema, psoriasis, hair loss and nail conditions. We generally do not review referrals for diagnosis of skin lesions suspicious for skin cancer as these are best seen and managed in-person. However, skin cancer management queries may be accepted.

Referral exclusions

• Children less than 16-years

• Most skin cancer diagnostic queries

• Cases where an in-person dermatology consult is considered necessary (interim advice may be offered in some cases given current resource constraints and long waiting times for in-person appointments in NZ)

Referral guidance

1. Please obtain and document patient consent for a teledermatology report, this is not an in-person appointment. We charge a fee of $165 per consult and we arrange payment from the patient on receipt of your referral.

2. Obtain clinical photographs to accompany your report - guidance on photography requirements can be found here.

3. Please include as much clinical detail in your referral as possible including details of the presenting problem, time course, symptoms, distribution, body surface area, examination findings, treatments already tried and response, past medical history, medications, family and social history, patient occupation and results of investigations.

4. Please advise us if you/the patient wish for the referral to be forwarded to a dermatologist for an in-person appointment if on triage this is considered more appropriate (we will generally refer to a dermatologist with appropriate subspecialty expertise closest to your local area if possible or direct you to the NZDSI directory).

5. Upload referral and photographs via SR Referrals: Dr Harriet Kennedy, DermaLink NZ.

   Dr Kennedys location for in-person appointments is Omnicare Health, 106 Remuera Road, Auckland. Please do not use this referral location for DermaLink.

6. Referrals are reviewed and if accepted we will contact the patient via email, if they wish to proceed we will arrange consent and payment directly from the patient.

   Please ensure the correct patient email address is included with your referral, and the patient agrees to receiving emails from DermaLink NZ.

7. Reports are returned to you and your patient. In most cases we aim to complete reports within 5-7 days of receipt of patient confirmation and payment.